cancellation
As soon as you know that you will not be able to keep your appointment, please let me know. If this happens, with enough time I may be able to schedule someone else, and then it is win-win-win.
*****At the minimum, I need to know at least 24 hours in advance of the appointment time. Appointments that are cancelled with less than 24 hours’ notice will be charged for the full amount of the service.*****
I understand sometimes life happens. There will be times when I, myself, will have a sudden illness or family situation that requires the cancellation of appointments. I want this policy to be fair and equitable. I want you to think of your appointments with me as equal to any other commitments you put on your busy schedule. I appreciate your understanding.